Hotelworld is an AI company pioneering
the first generation of AI teammates for
the hotel industry
Starting with Filipa, our AI receptionist
Meet Filipa
Elevate your guest experience with AI
What can Filipa do?
Multilingual Support, 24/7 Availability, Real-Time Information & more...
Multilingual Support
Communicate effortlessly with guests in over 25 languages, ensuring a seamless experience for international travelers
24/7 Availability
Provide round-the-clock assistance to your guests, handling inquiries and requests at any time of day or night
Personalized Recommendations
Offer tailored suggestions for local attractions, dining options, and hotel amenities based on guest preferences
Real-Time Information
Access up-to-date details on room availability, pricing, and special offers to assist guests with bookings and inquiries
Liase with the staff
Coordinate with other teams to serve the customers
Claire as a reservation coordinator
Instant Responses, Personalized Recommendations, Multilingual Support & more...
Instant Responses
No more waiting on hold or for email replies. Guests get answers to questions and make bookings in real-time, any time of day or night
Personalized Recommendations
Our AI analyzes your preferences and past stays to suggest the perfect accommodations tailored just for you
24/7 Multilingual Support
Communicate effortlessly 24/7 in the guest preferred language
Seamless Booking Process
From room selection to special requests, our AI guides guests through each step, ensuring a smooth and efficient booking experience
Chat or via Voice
Personalised
to your company
Leverage Your Expertise
Hotelworld’s AI is informed by your knowledge base and aligns with your company’s policies and values to make knowledgeable decisions.
Instant Action
The agent is linked to your systems, allowing it to do reservations and liase with your staff to give the ultimate customer experience.
Empower Your Team
If the agent can’t fully resolve an issue, it gathers essential information and provides detailed summaries to support smooth escalations.
Benefits
Cutting-edge technology for a modern customer experience
Cost savings
Seamless integration with existing systems
24/7 support and continuous updates
Increased operational efficiency
Enhanced customer satisfaction
Additional AI Agents
CHARLIE
AI Accountant
EMMA
Customer Experience Agent
ARCHIE
Revenue Management Assistant
SARAH
HR recruiter
AMY
HR Administration
CHARLIE
AI Accountant
EMMA
Customer Experience Agent
ARCHIE
Revenue Management Assistant
SARAH
HR recruiter